Privacy

Who is responsible

Danesbury Group Limited is the controller of personal information collected for its own business purposes. You can write to us at Danesbury, Glasshouse, Alderley Park, Nether Alderley, Cheshire, SK10 4TG. Please mark correspondence “Privacy query”.

Information we collect

Information you choose to provide may include your name, contact details, organisation, relationship to a site, project or property information, correspondence and supporting documents. Please do not send sensitive personal information or information about other people unless necessary and you are entitled to share it.

Website hosting and security services may process technical information such as IP address, browser and device details, request times and error information. Cookie and similar storage choices are described in our Cookies policy.

Why we use information

We use relevant information to respond to enquiries, assess opportunities, communicate with professional teams and suppliers, maintain business records and protect our website. We do not sell personal information.

Depending on the circumstances, the lawful basis is taking steps at your request before a contract, performing a contract, meeting a legal obligation, or our legitimate interests in running and securing our business. Where consent is required, including for optional cookies, you may withdraw it without affecting earlier lawful processing.

Sharing and international transfers

Information may be shared on a need-to-know basis with hosting and security providers, professional advisers and project partners where appropriate to your enquiry, or where disclosure is required by law. Service providers must handle information under appropriate contractual safeguards.

If processing involves a transfer outside the UK, an applicable adequacy decision or other lawful UK transfer safeguard is required.

Retention and security

We retain information only as long as necessary for the purpose for which it was collected, taking account of legal, contractual and dispute-related requirements. Unsuccessful enquiries should be reviewed and deleted or anonymised when no longer needed; records connected to a contract may need to be retained for longer.

Appropriate access controls and technical safeguards help protect information. No internet transmission is completely secure. Please limit attachments to material needed for your enquiry.

Your UK GDPR rights

Subject to applicable conditions, you can request access, correction, erasure, restriction or portability of your information and object to processing based on legitimate interests. You can object to direct marketing at any time. We do not use website enquiries for decisions based solely on automated processing that produce legal or similarly significant effects.

Write to the address above to exercise your rights. We may need proportionate evidence of identity and normally respond within one month, subject to lawful extensions. You can also complain to the Information Commissioner’s Office at ico.org.uk or by writing to the ICO, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Enquiries and changes to this notice

The enquiry forms are now available and accept submissions. We will update this notice when our services or processing arrangements change.